DISCLAIMER

Product Disclaimer & Refund Policy (Koshine)

1. Individual Results May Vary
Koshine products, including topical solutions such as KX-826, are designed to improve scalp condition and support hair growth. However, individual results may vary depending on genetic factors, hormone levels, follicle condition, age, and usage consistency.
We cannot guarantee identical results for every user.

2. Recommended Usage Duration
These products typically require at least 3–6 months of consistent use to observe initial improvement in some users. A full evaluation period of at least 12 months is recommended.
Claims of ineffectiveness based on shorter usage periods do not qualify as valid grounds for refund.

3. Non-Drug Statement
KX-826 is a topical compound currently under study in multiple countries. It is classified as a functional cosmetic product, not a registered pharmaceutical drug. Users are expected to make informed, voluntary decisions when choosing to use it.
All product descriptions are based on ongoing research and user experience, not intended as medical advice.

4. Refund Eligibility
We accept refund requests only under the following circumstances:

• Product lost or damaged during shipping

• Wrong product shipped

• Severe damage to packaging

Refund requests based on "lack of results" or "personal dissatisfaction with efficacy" do not fall within our standard after-sales guarantee. We appreciate your understanding.

5. Legal Compliance
All transactions comply with the Hong Kong Trade Descriptions Ordinance. Our product pages and shipping terms clearly state that these are functional topical products, without false or misleading claims.
By completing your purchase, you acknowledge and agree to the above terms.

Allergy & Safety Warning

Caution: This product contains alcohol and propylene glycol, which function as solvents to enhance absorption. However, they may cause irritation for individuals with allergies or sensitivities.

Allergy Warning:
If you are allergic to these ingredients, avoid using this product. A patch test is strongly recommended 48 hours before application, especially for those with sensitive skin. Apply a small amount to the inner forearm and monitor for any adverse reactions.

Potential Side Effects:

• Some users may experience mild scalp irritation, tingling, or temporary discomfort during initial use.

• If you notice redness, swelling, or persistent itching, discontinue use immediately.

• Should irritation persist or worsen, consult a healthcare professional for guidance.

Pro Tip:
For best results and to minimize the risk of irritation, ensure the scalp is clean and dry before application.