KX-826 is a new topical treatment specifically made to combat hair loss, especially in cases of androgenetic alopecia (AGA), which is often caused by hormones called androgens. These hormones can cause hair follicles to shrink and lead to hair loss. KX-826 works by blocking these hormones from attaching to their receptors in the scalp. This helps to reduce hair loss and encourages new hair to grow. Studies in animals have shown that KX-826 can effectively promote hair growth by reducing the impact of these hormones on the scalp.

Yes, the product is safe to use, with multiple clinical studies in China and the USA confirming its safety for both men and women. The main ingredient, KX-826, works specifically to block hormones from attaching to their receptors in the scalp, which eliminates any risk of systemic exposure and minimizes the chance of whole-body side effects.

Koshine is a topical anti-hair loss cosmetic with a formulation based on rigorous studies and accumulated expertise. This ensures that the product is not only innovative but also backed by substantial research.

The product is vegan-friendly and free from any animal-derived ingredients.

If your scalp is red and feels irritated, it may be due to the ethanol and propylene glycol in Koshine, which can occasionally affect very sensitive skin. Although this reaction is typically mild, you should stop using the product. If the irritation continues or gets worse, consult a healthcare professional to rule out any underlying issues.We do not recommend Koshine for those who are highly sensitive to these ingredients.

The product is generally safe to use alongside medication. However, we recommend consulting your healthcare provider to discuss any potential interactions with specific ingredients.

Koshine is a topical anti-hair loss cosmetic specifically designed to improve conditions related to androgenetic alopecia. It is not a universal solution for all types of hair loss. Hair loss can have many causes, and while Koshine has proven effective for androgenetic alopecia, it may not address hair loss caused by other factors. For instance, alopecia areata, which is related to autoimmune conditions, requires specialized treatments, and hair loss due to nutritional deficiencies may not show significant improvement without addressing the underlying causes. Additionally, consistent use and careful adherence to the usage instructions are essential for achieving the best results.

Yes, the Koshine KX-826 Hair Revitalizing Solution can be used on color-treated hair. The product is formulated without colorants and is designed for all hair types, including oily or easily greasy hair. However, since the formula contains alcohol, it's recommended that alcohol-sensitive users patch test first on a small scalp area to ensure no irritation occurs.

No. The serum has a lightweight, fast-absorbing texture designed for everyday scalp care. It is not expected to leave a heavy, greasy feel or noticeable sticky residue.

For those seeking consistent scalp care, a fresh, comfortable scalp, and fuller-looking hair. Ideal for former KINTOR Blue Basic users ready to upgrade. Suitable for all hair types, especially oily-prone, and for men and women with moderate thinning.

Tracking information may take some time to update while your package moves between facilities or shipping stages. If the status shows an airport, transit facility, or carrier scan, your package has generally been shipped and is in transit. Weather, customs, and carrier processing may also delay updates.

Customs clearance times are determined by the customs authorities and agencies in the destination country or region. KOSHINE cannot directly control or speed up this process. Please check for any requests from the carrier or customs for additional documents, duties, or declarations.

Please check your mailbox, entrance, surrounding areas, neighbors, front desk, parcel lockers, and whether someone else accepted the package for you. If you still cannot locate it, contact us as soon as possible at support@koshinemall.com with your order number and tracking details so we can help investigate.

A package may be returned because the address was incomplete, the package was not collected before the pickup deadline, delivery was refused, customs clearance was not completed, or another carrier issue occurred. Contact support@koshinemall.com as soon as possible with your order number and tracking status so we can investigate and explain the available options.

First, contact your local carrier to confirm the reason for the failed delivery and ask whether another delivery attempt or pickup is available. If the issue cannot be resolved, contact support@koshinemall.com with your order number and tracking details.

We cannot guarantee an exact delivery date. Delivery times are estimates and may be affected by customs, local carriers, weather, transportation schedules, and other factors beyond our control. Estimated delivery is 7–14 business days to the United States and 15–45 business days to other international regions. International estimates do not include customs clearance time. See our Shipping Policy for details: https://www.koshinemall.com/pages/shipping-policy

Contact support@koshinemall.com as soon as possible, preferably within 24 hours of placing your order, and provide your order number and complete, correct address. Once an order enters processing or shipping, we may be unable to change the address or intercept the package.

We cannot guarantee that a specific delivery method or pickup point can be selected manually. If you need delivery to a pickup point, enter the complete and accurate address accepted by that location when placing your order, and confirm that the local carrier supports this service.

You may request a return, subject to our Return Policy. For standard non-quality returns, requests generally must be submitted within 7 days after delivery, and the product must be unopened, unused, and in its original condition. Customer approval is required before shipping the item back. Return shipping is the customer’s responsibility, and original shipping and other related charges are generally non-refundable. See: https://www.koshinemall.com/pages/return-policy

Hair-growth results vary by individual factors, the cause of hair loss, application, and consistency. Opened or used products are generally not eligible for a non-quality return. Please use the product consistently and as directed. If results are not as expected, consult a qualified healthcare professional before considering a higher-strength product or another approach.

Contact support@koshinemall.com within 7 days after delivery. Include your order number, clear photos or videos of the product and outer packaging, and a brief description of the issue. Please do not send the item back before receiving return instructions from our customer service team.

After an approved return is received and inspected, we generally process the refund to the original payment method within 5–7 business days. Your bank, card issuer, or payment provider may require additional time to post the refund to your account.

For non-quality returns, original shipping, return shipping, customs duties, import taxes, clearance fees, and other related charges are generally non-refundable. If a confirmed product quality issue or fulfillment error is caused by us, reasonable related shipping costs will be handled according to our Return Policy. See: https://www.koshinemall.com/pages/return-policy

Contact support@koshinemall.com as soon as possible to request cancellation. If the order has not yet been processed or shipped, we will try to cancel it and issue a refund. Once it has been processed, shipped, or handed to the carrier, it generally cannot be canceled or intercepted. You may request a return after delivery under our Return Policy.

Customs duties, import taxes, clearance fees, brokerage fees, and similar charges are determined by customs authorities, carriers, or local agencies in the destination country or region and are generally the customer’s responsibility unless the product page or checkout states otherwise. For orders to Germany, VAT will be charged as shown at checkout when applicable.

Use twice daily, once in the morning and once in the evening. Apply 6–8 sprays (approximately 1 ml) to a dry scalp each time, then gently massage for about 3 minutes to support absorption.

Use once daily. Apply 6–8 sprays (approximately 1 ml) to a dry scalp, then gently massage for about 3 minutes to support absorption.

Use once daily. Apply 5–6 sprays (approximately 1 ml) to a dry scalp, then gently massage for about 3 minutes to support absorption.

Use once daily. Apply 6–8 sprays (approximately 1 ml) to a dry scalp, then gently massage for about 3 minutes to support absorption.

Yes. KX-826 liquid and related products may contain alcohol or ethanol. Please refer to the complete ingredient list on the specific product page or product packaging.

The foam version in the KX-826 range is propylene-glycol-free. For other versions, please refer to the ingredient list on the specific product page or packaging.

We can provide the ingredient information shown for the product. Specific concentrations and proprietary formula ratios are confidential and cannot be fully disclosed. Please refer to the ingredient list on the specific product page and packaging.

We can provide publicly available product and testing information. Original batch-specific COAs or complete laboratory files may be confidential internal documents, so availability is assessed case by case. Please contact our customer service team for assistance.

KX-826 hair products are intended for scalp and hair use. Do not use them on the face or other body areas unless the specific product page or label expressly indicates that use.

KOSHINE and KINTOR are brands under the same company. Only the packaging is different. Packaging is shipped at random based on availability. If you have questions, contact us with your order number and photos of the packaging so we can verify it.

Products purchased from koshinemall.com or the official KOSHINE Amazon store are supplied through our official channels. If you purchased from another source, contact support@koshinemall.com with your order number, proof of purchase, and product or packaging photos so we can help verify it.

Stop using the product immediately and contact support@koshinemall.com with your order number, product name, batch or lot information, usage details, and relevant photos. If the reaction is severe, persistent, or worsening, seek advice from a qualified healthcare professional promptly.