FAQ's – KOSHINE
Discover the Next Generation of Hair Regrowth Solutions.

FAQ

To ensure product authenticity, we recommend purchasing from our official channels, including our official website and authorized stores on platforms such as Amazon, TikTok Shop, and Walmart.

We do not authorize any unauthorized third-party sellers, and therefore cannot guarantee the authenticity of products purchased from non-official sources.

If you have a long history of hair loss and have tried multiple products, we recommend the gray bottle (Max formula).

If your hair loss is becoming more noticeable or progressing, the purple bottle may be a better choice.

If you are younger and just starting to notice early signs of hair thinning, the blue bottle is recommended.

If your hair loss is mild and you prefer botanical ingredients, you may choose the green bottle.

KX-826 is a new topical treatment specifically made to combat hair loss, especially in cases of androgenetic alopecia (AGA), which is often caused by hormones called androgens. These hormones can cause hair follicles to shrink and lead to hair loss. KX-826 works by blocking these hormones from attaching to their receptors in the scalp. This helps to reduce hair loss and encourages new hair to grow. Studies in animals have shown that KX-826 can effectively promote hair growth by reducing the impact of these hormones on the scalp.

Yes, the product is safe to use, with multiple clinical studies in China and the USA confirming its safety for both men and women. The main ingredient, KX-826, works specifically to block hormones from attaching to their receptors in the scalp, which eliminates any risk of systemic exposure and minimizes the chance of whole-body side effects.

Yes, it can also be suitable for women.

KX-826 (pyrilutamide) has been studied in both male and female subjects with androgenetic hair loss, with positive results observed in improving hair density and overall hair appearance.

However, results may vary depending on individual conditions. We recommend choosing the most suitable formula based on your needs and maintaining consistent use.

KOSHINE Member Day takes place on the 26th of each month, featuring exclusive site-wide offers for our members. In addition, we occasionally launch special promotions throughout the year. Subscribe to our newsletter to stay updated and never miss an opportunity to enjoy exclusive savings.

Koshine is a topical anti-hair loss cosmetic with a formulation based on rigorous studies and accumulated expertise. This ensures that the product is not only innovative but also backed by substantial research.

The product is vegan-friendly and free from any animal-derived ingredients.

If your scalp is red and feels irritated, it may be due to the ethanol and propylene glycol in Koshine, which can occasionally affect very sensitive skin. Although this reaction is typically mild, you should stop using the product. If the irritation continues or gets worse, consult a healthcare professional to rule out any underlying issues.We do not recommend Koshine for those who are highly sensitive to these ingredients.

We ship to most countries worldwide, with only a very limited number of exceptions.

As we handle cross-border deliveries across different regions, shipping times may vary depending on local customs policies and regulations.

While we do our best to ensure smooth and timely delivery, unforeseen logistics issues may occasionally occur. If you experience any problems with your order, please contact our customer support email—we are committed to doing everything we can to ensure your package arrives safely and on time.

The product is generally safe to use alongside medication. However, we recommend consulting your healthcare provider to discuss any potential interactions with specific ingredients.

Koshine is a topical anti-hair loss cosmetic specifically designed to improve conditions related to androgenetic alopecia. It is not a universal solution for all types of hair loss. Hair loss can have many causes, and while Koshine has proven effective for androgenetic alopecia, it may not address hair loss caused by other factors. For instance, alopecia areata, which is related to autoimmune conditions, requires specialized treatments, and hair loss due to nutritional deficiencies may not show significant improvement without addressing the underlying causes. Additionally, consistent use and careful adherence to the usage instructions are essential for achieving the best results.

Due to the nature of the product and the uncertainties of international shipping, we use the most secure and stable logistics channels available. However, certain delays or tracking issues may still occur.

If you are unable to track your package using the provided tracking number, please contact us and we will help you obtain the latest shipping information. Our live chat support is not available 24/7, but you can also reach us at support@koshinemall.com
, and we will respond to your inquiry as soon as possible. Rest assured, we are committed to ensuring the safe and reliable delivery of your order.

KX-826 is a patented active ingredient supported by clinical research. It has successfully completed Phase III clinical trials.

Currently, this product line is classified as a cosmetic product designed to support scalp care and improve the appearance of hair density.